The Choreographed Customer Journey
A welcoming vista with a signature piece under a warm accent beam invites approach while maintaining mystique. Staff eye contact replaces hard signage. What first impression makes you feel both curious and comfortable?
The Choreographed Customer Journey
A gentle circulation loop with occasional alcoves gives guests agency and respite. Seating near hero vitrines invites longer contemplation. Where do you prefer to pause when comparing intricate gold details?